This integration is part of ServiceNow-developed Service Graph Connectors. The Service Graph Connector for Active Directory imports computer and related software details from the Microsoft Active Directory product to the ServiceNow CMDB quickly, seamlessly, and securely. You can use the Guided Setup to help you configure your integration.
- Guided setup for a simplified configuration experience.
- Supports data imports from multiple LDAP server connections.
- Automatically collect and map hardware data from Microsoft Active Directory to your ServiceNow CMDB.
- Fixed
- An issue with Operating System values imported from Active Directory that displayed unexpected special characters.
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Required Plugins and Products:
- ITOM Discovery License
- ITOM Licensing
Dependencies:
- Integration Commons for CMDB
- CMDB CI Class Models
- Guided Setup
Usage of this Service Graph Connector requires a subscription to Subscription Unit based IT Operations Management (ITOM) Visibility or ITOM Discovery application. Managed IT Resources (as defined in Section 1.1 of the ServiceNow Subscription Unit Overview - https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/servicenow-subscription-unit-overview.pdf) created or modified in the CMDB by this Service Graph Connector, but not yet managed by ITOM Visibility or ITOM Discovery, will increase Subscription Unit consumption within that application. Customers should review their current Subscription Unit consumption within ITOM Visibility or ITOM Discovery to ensure available capacity.