ServiceNow Contract Management Pro is an easy to adopt solution for contract lifecycle management. With the contract lifecycle management functionality, you can configure contract document templates, clauses, clause variations, and initiate contract requests. The functionality also supports e-signatures, and external storage systems. It also supports amendments to manage changes to existing contracts without replacing the entire agreement.
It removes the pain of manual processes and complex systems that slows down the business, with an intuitive self-service intake workflow. Template-based self-served contracts such as NDAs can be completely automated without requiring the contracts team involvement. Authoring is made easy with common editing, storage and eSignature tools, ensuring rapid delivery.
Contract Management Pro provides enhanced capabilities including a centralized and modern interface for easy cross-collaboration. Higher stakeholder satisfaction is ensured as the system streamlines processes across the contract lifecycle to ensure prompt contract delivery.
Utilize the power of Microsoft Word to efficiently generate new contracts and relevant documents. Conveniently store and author reusable contracts templates using Word to deliver prompt services. Ensure contract consistency and compliance by using pre-approved clauses from a library. Lastly, automated email reminders keep the business well-informed and ensures that no contract expiration goes unnoticed.
- Quickly automate contract workflows including non-disclosure agreements, and third-party contracts
- Execute amendments to incorporate, delete, or revise terms following the execution of the contract.
- Leverage out-of-box contract workflows with pre-defined MS Word contract templates
- Integrations with OneDrive, Google Drive, Adobe Sign and DocuSign allow for legal teams to easily collaborate on suggested changes and approvals to documents across third-party channels and with in-house legal teams.
- Pre-approved clauses ensure consistency across all contracts while minimizing issues with compliance
- New
- Contract requests can now be created and processed as standalone requests, without requiring a parent record such as a purchase request, sourcing event, or legal request.
- Introduced new default Out-of-the-box intake forms in the Employee Center that lets requesters submit standalone contract requests. These forms will be available under Employee center > Help center > Contracts.
- A contract renewal workflow lets fulfillers and employees initiate renewals for own-paper and third-party-paper contracts, from the Contract Workspace and the Employee Center. The executed contract repository displays the full renewal history chain
- Amendments and renewals can be initiated directly from an executed contract repository record.
- Changed
- The Contracts dashboard now includes a filter for contract request type.
- Fixed
- The Initiate Approval action no longer lists user groups that have no members.
- The Preview Signed Contract action is now visible in the Contracts repository tab for executed contracts.
- Fetching a document from OneDrive no longer fails when creating a revision on external storage from contracts workspace.
- You can now save a contract request with a valid start date on or after the opened date, without getting an incorrect date validation error.
- Security fixes
- UI improvements
- Removed
Role required to install the app: System admin (admin)
Dependent on applications:
- Contracts Core (com.sn_cm_core)
- Word Document Templates(com.sn_doc_word)
- Microsoft Word Add-in for ServiceNow Contracts (com.sn_cm_word_addin)
- Obligation Management (com.sn_cm_obligation)