0
2.3.2
Zurich, Yokohama Patch 5, Yokohama, Xanadu Patch 5, Xanadu, Washington DC Patch 5, Washington DC, Vancouver Patch 7
Digital Product Release is the next evolution of ServiceNow's support for Release Management. Focused on creating a tailored experience for software-based release management practices, Digital Product Release empowers the central release management team to define release policies, templates, and readiness dates that product development teams can leverage to ensure that new versions of their products and services meet the release team's definition of done.
With Digital Product Release, central release management teams can clearly define the release process and the required policies that must be met to be ready for products and services. These processes and policies are then leveraged by the product teams so that they understand what is required and can validate those requirements earlier in the development lifecycle instead of waiting until attempting to authorize a change request.
Software Product teams can:
- Define new Products and Services, and create Versions that are aligned with the Common Services Data Model (CSDM).
- Define Product Features (the scope of work for a release) and Product Enhancements and plan them into releases.
- Track the readiness of a release across its phases with tasks and approvals.
Release teams can:
- Create release policies that can be automatically validated.
- Create reusable release templates.
- Define release readiness dates.
New:
- AI-generated release notes: Automatically create clear, contextual release summaries using AI, using standard artifacts for accuracy.
- Email notifications for key release events: Receive ready-to-use email notifications for key release events, improving visibility and reducing manual configuration.
- Modular roles: Use granular, role-based permissions for managing release templates and calendars.
- Flow actions: Automate release creation and template application through new Flow actions.
- Configurable system properties: Set system properties to make release targets mandatory for stage-oriented releases, or allow the creation of releases for past dates.
- Attachments in releases: Add supporting documents to releases for better context and collaboration during execution.
- Extended APIs: Create releases, run policies, check policy status, and close phases through APIs.
- Release cancellation reason: Provide a reason when canceling a release to ensure auditability and compliance.
- Links for direct navigation: Quick navigation links to release execution and calendar views, reducing clicks and improving user experience.
Changed:
- Unified release calendar view: Use the unified release calendar view to review and manage release readiness targets, releases, and related change requests.
See dependencies for required applications and plugins