0
28.2.1
Zurich Patch 4, Zurich, Yokohama Patch 3, Yokohama, Xanadu Patch 3
Creator Studio is designed with non-developers in mind, offering a guided, intuitive environment for building request-based applications. It breaks down the traditional barriers to app development, making it accessible for business process experts to bring their automation ideas to life. This tool is not intended to replace existing development tools like ServiceNow Studio or App Engine Studio, but to complement them by providing a new entry point for app creation.
Creator Studio is more than just a new tool; it’s a new way of thinking about application development with ServiceNow. It promises to open up the platform to a broader audience, enabling more users to contribute to their organization's digital transformation journey.
- User-friendly interface: Drag-and-drop form builders and a curated set of form components make application creation straightforward and efficient.
- Guided automations: Leverage a curated set of automation components from Playbooks, enabling easy automation of workflows.
- Comprehensive preview and deployment options: Before deploying, users can preview how applications will appear across various platforms, including the ServiceNow portal and mobile. Deployments undergo a review process, ensuring governance and compliance.
- Enhanced collaboration: Creator Studio encourages collaboration between non-developers and professional developers. It enables the former to create the foundation of an application, which developers can then extend or integrate with more complex functionalities.
- New
- Customizable email notifications
- Promote consistent branding by having admins create custom email notifications and templates, which are sent when users request something from an app, or the request was changed or closed. In support, several of the standard email notification activities are now in the public scope, and a new Configure email notifications item is available in Guided Setup.
- New playbook activity to update record fields
- Enable apps to change several fields automatically on the submitted record using the new Update submission playbook activity. In support, a new Configure playbook activities item is available in Guided Setup.
- New question types for forms
- Two new question types are available for forms: Duration and Attachment.
- Duration enables users to specify a length of time.
- Attachment enables users to upload an attachment as a question. The Attachment field differs from the Add attachment option for the form, because the Attachment question type can be used in dynamic behavior questions.
- Two new question types are available for forms: Duration and Attachment.
- Granular configuration admin roles
- Several new granular admin roles enable developers to complete administrative configuration tasks without requiring the full admin role.
- Delete unpublished forms
- You can now delete unpublished forms from Creator Studio, which completely removes the record for the form from the ServiceNow AI Platform.
- Customizable email notifications
- Changed
- Deleting questions from unpublished forms removes the record
- To improved data hygiene, when you delete a question from an unpublished form, the record for the question is now removed from the ServiceNow AI Platform.
- Deleting questions from unpublished forms removes the record
- App Dependencies
- Collaboration Request
- Unified Developer Component
- App Engine Common
- Deployment Pipeline
- Workflow Studio
- Table Builder