The Service Graph Connector for Microsoft Azure enables cloud teams to integrate Azure data to the ServiceNow CMDB and ServiceNow workflows quickly, seamlessly, and securely. Designed with Azure security best practices and built on Azure native technologies including Azure Resource Manager and Azure Log Analytics. The Service Graph Connector for Microsoft Azure automates access to populate multiple configuration classes including virtual servers, network infrastructure, and installed software with minimal required credentials. Plug-and-play Service Graph Connectors simplify setup and facilitate quick improvements to business outcomes: reducing costs, automating processes, and optimizing the use of cloud resources.
Key use cases:
- Visibility of cloud resource identities, relationships, and statuses in near real-time
- Deep discovery of applications and software for Asset Management, Application Portfolio Management, and Service Operations outcomes
- Easy to set up
- Complements other Azure cloud discovery
- Populates software details from Azure VMs
- No MID Server required
Changed
- Resource types aren't dynamically populated in the allowlist.
Fixed
- The Software Inventory data source runs successfully.
- The correct IP address is populated in the Computer [cmdb_ci_computer] and Server [cmdb_ci_server] tables.
- The SG-Azure Generic Resources full load is successful when the provisioningState property value is null.
- The Operational Status field populates Azure Kubernetes Cluster CIs.
- The storageContainerName and storageAccountName connection properties have distinct display names to avoid confusion during configuration.
- The Data Disk CIs populate relationships in the CMDB.
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Dependencies
- Integration Commons for CMDB
- CMDB CI Class Models
- Discovery and Service Mapping Patterns
- IntegrationHub Datastream action
- Discovery Core
Usage of this Service Graph Connector requires a subscription to Subscription Unit based IT Operations Management (ITOM) Visibility or ITOM Discovery application. Managed IT Resources (as defined in Section 1.1 of the ServiceNow Subscription Unit Overview - https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/servicenow-subscription-unit-overview.pdf) created or modified in the CMDB by this Service Graph Connector, but not yet managed by ITOM Visibility or ITOM Discovery, will increase Subscription Unit consumption within that application. Customers should review their current Subscription Unit consumption within ITOM Visibility or ITOM Discovery to ensure available capacity.