Brazil, Australia, Zurich, Yokohama
Standalone Application
The ServiceNow® Order Management for Telecommunications, Media, and Technology application enables digital service providers to capture, manage, and fulfill orders from enterprise customers.
- Contains reusable demo data for telecom-specific offerings, specifications, decision tables, flows, ordering, and inventory.
- Includes telecom-specific features and their related functionality.
Fixed
- Create work order: when a template ID is present, work order item payload validation is removed.
- The GET/LIST operation for Product Inventory Complex Characteristics now returns more than just the metadata.
- Added support for V3 schema changes on the PATCH TMF622 V3 endpoint.
- Added phone number validation for Account, Consumer, and Contact creation.
- Legal name is now persisted during Account creation.
Not applicable for this application version.
Requires:
- Order Management
- Telecommunication Open APIs