Brazil, Australia Patch 6, Australia Patch 5, Australia Patch 4, Australia Patch 3, Australia Patch 2, Australia Patch 1
Generative AI
Contract Management Pro - Prime provides contract lifecycle management functionality powered by generative AI and agentic AI to streamline your contract operations. Review contracts for missing or non‑standard clauses, automatically extract metadata and obligations from signed contracts, and search your contract repository using natural language, reducing manual effort and accelerating contract operations. You can configure contract document templates, clauses library, and initiate contract requests.
The Contract Management Pro - Prime application includes:
- Contract Management Pro features to automate contract workflows
- Generative AI and agentic AI capabilities to review contracts for missing or non‑standard clauses, summarize and ask semantic questions of your contract documents, automatically extract metadata and obligations from signed contracts, and search your contract repository using natural language.
- Platform Prime features
- New
- Changed
- Contract Management Pro - Prime now uses the latest versions of its dependent applications for the October 2026 release.
- Fixed
- Fixed an issue where users with AI contract configuration roles could not see the field request table when configuring use case mappings in AI Admin Hub.
- Review analysis cards in the Word Add-in now render correctly when variation details are unavailable, instead of failing to load.
- Removed
Not applicable for this application version.
- Permissions and roles:
- Role required to install the app: System admin (admin)
- Dependent on applications:
- ServiceNow Otto for Platform Prime(sn_ai_plat_prm)
- ServiceNow Otto for Contract Management Pro(sn_cm_gen_ai)