0
23.13.0
Zurich, Yokohama Patch 4, Yokohama, Xanadu Patch 9, Xanadu Patch 4, Xanadu, Washington DC Patch 4
The Event Management Core app provides APIs, configurations, and data for ServiceNow workspaces. It enriches alerts with context and actionable recommendations, helping operators quickly triage and resolve issues. This app is required for the Service Operations Workspace.
The Event Management Core app:
- Enriches alerts with information about the configuration item (CI), alert group, and probable root causes.
- Provides business and application context to help operators understand the impact of each alert.
- Surfaces recommendations and automation options to enable faster triage and resolution.