0
6.0.0
Zurich, Yokohama Patch 4, Yokohama, Xanadu
Collaborate with suppliers through a centralized platform for managing and responding to supplier inquiries, enhancing communication efficiency and transparency throughout the supplier lifecycle.
- Case Creation and Assignment: Ability to create, assign, and track supplier cases or inquiries.
- Supplier Portal: A dedicated portal for suppliers to submit inquiries, track case status, and access relevant information.
- Case Management Workflow: Customizable workflows to manage case progression, including approval processes and escalation procedures.
- Multichannel Experiences: Integrated communication tools (e.g., email, messaging) to facilitate interaction between suppliers and internal teams.
- Knowledge Base: A repository of frequently asked questions, supplier guidelines, and other relevant information.
- New
- Enables mapping multiple internal stakeholders directly to a supplier record and effortlessly identify and engage the right people for:
- Gathering feedback: Know exactly who to consult for insights
- Distributing surveys: Target the relevant individuals for important input
- Timely notifications: Ensure key personnel are instantly aware of delivery delays or other critical updates
- Fosters stronger cross-departmental teamwork and more efficient supplier management.
- Enables mapping multiple internal stakeholders directly to a supplier record and effortlessly identify and engage the right people for:
- Required plugin:
- Supplier Case Management (com.snc.sn_supplier_mgmt)
- Dependent plugins:
- Supplier Common Architecture (com.snc.sn_slm)
- Source-to-Pay Workspace (com.sn_spend_workspace)