0
6.30.0
Australia, Zurich, Yokohama, Xanadu
Standalone Application
Discovery and Service Mapping provides automated discovery of your on-premises and cloud infrastructure. These capabilities auto-generate application dependency information for topology visualization. Pattern frameworks from ITOM Visibility provide codeless content to discover IT landscapes. Out-of-band releases, via this store application, provide pattern content for Discovery and Service Mapping that enable the following features:
- Supports the discovery of new technology stacks to collect inventory and topology data for the CMDB initiatives.
- Maps services containing applications discovered with the latest available patterns.
Key Features
Use the pattern content for Discovery and Service Mapping to achieve the following results:
- In addition to hosts and applications supported by default, Discovery finds other hosts and applications by deploying patterns available on the Store.
- Service Mapping maps services containing additional hosts and applications.
New patterns are regularly published in the ServiceNow Store between major product releases. Discovery and Service Mapping customers can use updated or modified patterns without having to wait for the next major release.
You can submit new pattern requests to Idea@community.servicenow.com.
https://community.servicenow.com/community?id=ideas_list&sysparm_module_id=enhancement_requests
Fixed:
- The "MSSql DB On Windows" pattern now correctly identifies AlwaysOn instances and sets the Is clustered [is_clustered] field to true in the MSFT SQL Instance [cmdb_ci_db_mssql_instance] table. The Comments [comments] field in that table is also populated with "always_on." (PRB1954769)
- The "MSSql DB On Windows" pattern now populates edition information for on-premises MSSQL servers. (PRB1966294)
- The "MSSql DB On Windows" pattern connection section "create db connections" now filters out the "_Total" virtual database name, preventing incorrect database CI records. (PRB1980978)
- The "AIX Server" pattern now preserves existing RAM (MB) [ram] values in the AIX Server [cmdb_ci_aix_server] table when SSH commands return incomplete data during discovery. (PRB1961358)
- The "NetApp Storage Cluster-Mode" pattern now filters out the default NetApp serial number, preventing multiple Storage Server [cmdb_ci_storage_server] records from being incorrectly identified with the same serial number. (PRB1982053)
- The "PostgreSQL DB" pattern now populates consistent database name and instance name values in the PostgreSQL Instance [cmdb_ci_db_postgresql_instance] table. (PRB1968727)
- The "Windows OS - Servers" pattern now verifies both the namespace and the Hyper-V server role before creating Hyper-V CIs, preventing incorrect records on servers where the Hyper-V role is not enabled. (PRB1956561)
- Rocky Linux is now correctly classified as "Linux Rocky" instead of the generic "GNU/Linux" operating system during discovery. (PRB1810987)
- The "Oracle DB On Unix" and "Oracle DB On Windows" patterns now fetch a consistent version string, preventing duplicate software installation records. (PRB1963738)
- The "Oracle DB On Windows" pattern now supports TNS Alias as a failover for SQL query execution, resolving connection failures on newer Oracle versions. (PRB1968436)
- The "Azure DataBase (LP)" pattern now sets the Type [type] field to "Postgres SQL" in the Database [cmdb_ci_database] table for PostgreSQL databases. (PRB1955925)
- The "My SQL server On Windows and Linux" pattern now correctly populates the Installation directory [install_directory], Data directory [data_directory], and Version [version] fields in the MySQL Instance [cmdb_ci_db_mysql_instance] table. (PRB1956019)
- The "SAP ERS Application" pattern now correctly makes connections during top-down discovery. (PRB1982172)
Required plugins and products:
Discovery, Service Mapping, or Cloud Management