Bluewater Connect is a powerful mobile lifecycle and telecom expense management SaaS platform. Our platform is used to manage over 250,000 mobile devices and services, providing our customers greater control and visibility of their device fleet, services and telecom investment; saving them time & money.
- Event-based, near-real-time synchronization, possible in both directions on different entities (cost centres, users, services, devices, orders, etc.).
- Automatically scheduled, ServiceNow initiated, push and/or pull synchronisation of entity data from your ServiceNow instance into/from Bluewater.
- Removes any required management of this data in Bluewater, ensuring your Telco portal is always up to date.
Fix scope access to decision table plus other minor enhancements.
CMDB or custom tables for Devices and Services.
Other Requirements:Bluewater API access credentials (contact customersupport@bluewatercontrol.com)
Bluewater Connect is a flexible integration designed for advanced users and developers.
The integration requires advanced coding and architecture skills for setup and deployment. Proper installation, configuration, and maintenance may involve in-depth knowledge of ServiceNow system configuration, data integration, and technical troubleshooting, as well as an understanding of RESTful APIs and OAuth 2.0 authentication.
By using Bluewater Connect, you acknowledge that:
- You are responsible for ensuring that you have the necessary technical expertise to install and configure the integration correctly within ServiceNow.
- The developers of Bluewater Connect are not liable for any issues arising from improper setup, misconfiguration, or lack of required technical skills.
- Any modifications or customizations are undertaken at your own risk.
If you are unsure about the setup process, we recommend seeking assistance from the Bluewater support team or from another ServiceNow partner.