The Impact Health Content App is a ServiceNow application that provides a comprehensive library of Scan Engine (SE) definitions for instance health monitoring. This app extends ServiceNow's Scan Engine functionality by delivering pre-configured health check rules that help administrators identify security misconfigurations, performance issues, manageability concerns, and configuration recommended practices across their ServiceNow instances.
- Comprehensive Health Definition Library
- Automated Remediation Guidance
- Detailed steps to resolve each finding
- Business impact assessment for each issue
- Estimated time to resolve
- Links to official ServiceNow documentation
- Auto-fix scripts where applicable
- Supports overriding out-of-the-box health definitions and creating custom definitions from scratch for maximum flexibility
New
This release adds 460 Scan Engine definitions as part of the ongoing Health Assessment migration initiative. The new definitions include both global and application-specific health checks across areas such as Performance Analytics, Vulnerability Response, Customer Service Management, HR Service Delivery, GRC, Risk Management, Security Operations, Discovery, Service Mapping, and more.
- 242 Global definitions are available to all instances.
- 218 Plugin-specific definitions are evaluated only when the corresponding application or plugin is installed and active.
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