0
6.2.0
Zurich, Yokohama Patch 5, Yokohama, Xanadu Patch 5, Xanadu, Washington DC Patch 5
ServiceNow DevOps Change Velocity is built on a powerful data model that connects existing development tools to change management for automatic ticketing and approval. This can make change management transparent to developers, improving their experience and helping to make them more productive by allowing them to stay in their preferred tools. You have a complete chain from what is happening in production to the initial ideation or defect that caused a developer to start work. One of many valuable outcomes is the ability to accelerate changes while ensuring effective and transparent risk management. Companies are turning to DevOps to speed up product delivery and innovation without compromising quality.
Simple to deploy
DevOps Change Velocity simplifies and streamlines your ServiceNow DevOps install experience. Starting with release 1.31, whether you are upgrading an existing ServiceNow DevOps version or installing it new, you need only to install the DevOps Change Velocity app. All dependencies will be installed or upgraded automatically* including:
- DevOps Data Model (formerly called "DevOps")
- DevOps Integrations
- DevOps Insights
- DevOps Workspace
This change does not affect your DevOps product experience or functionality; it is intended solely to make it easier to install and maintain DevOps apps.
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*Note: Native tool extensions such as the Jenkins plug-in for ServiceNow DevOps and Azure DevOps Integration for DevOps must still be updated independently.
Change Acceleration
Automatically create Change Requests (CHG) for stages under change control. The DevOps Change Workflow and DevOps Change Approval policy enable you to automate change approvals. Completely automate the change approval process by using data from the toolchain and data that is already in the ServiceNow platform to match sophisticated change policies.
Pipeline ModelingHarmonize and model your Azure DevOps, GitLab, Jenkins, and other DevOps pipelines in the ServiceNow platform for simpler process management and end-to-end visibility that is unique to ServiceNow DevOps.
IntegrationsIntegrations to your existing DevOps toolchain collect lifecycle events and data, saving time and integration maintenance expenses. Several base-system integrations like Jenkins and Azure DevOps require the DevOps Integrations app, which is included in the ServiceNow DevOps license. Our integration packages simplify onboarding (connecting to) the following tools:
Base-system integrations:
- Planning: Jira, ITBM Agile 2.0, Azure DevOps Boards
- Code: GitHub.com, Enterprise GitHub, Bitbucket, Azure DevOps Repos
- Orchestration: Jenkins, Azure DevOps Pipelines, GitLab via our DevOps Integrations app
DevOps Insights
DevOps Insights surfaces shared insights through reporting and analytics, including the four key 'Accelerate' metrics. The resulting operational and business insights significantly improve collaboration and communication.
DevOps Workspace
ServiceNow DevOps is built on a powerful data model that connects your DevOps toolchain to the work and data already in the platform. One of several valuable outcomes is the ability to accelerate changes while ensuring effective and transparent risk management. This can make change management transparent to developers, improving their experience and helping to make them more productive by allowing them to stay in their preferred tools.
- New
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- Import-based evidence collection for GitLab and Jenkins
- Improve instance efficiency by skipping step-level pipeline processing for accelerated change management and evidence collection for GitLab and Jenkins orchestration tools.
- Import-based evidence collection for GitLab and Jenkins
- Changed
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- Prod Deploy commit logic for other step types
- Update the Controls whether other Step types should follow the same logic as Prod Deploy to determine commits for a Change [sn_devops.commit_rel_change_step_type] property to have other step types, like Test or Deploy, use the same commit logic as Prod Deploy.
- Prod Deploy commit logic for other step types
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- Override start and end time of a change request
- Set the sn_devops.change_request.auto_close_allow_override_start_time and sn_devops.change_request.auto_close_allow_override_end_time properties as false to consider the change request start and end time instead of the pipeline’s when the autoCloseChange parameter is enabled in a pipeline.
- Override start and end time of a change request
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- Node version of DevOps extension
- The node version of the ServiceNow DevOps extension has been upgraded to version 20.x in Azure DevOps.
- Node version of DevOps extension
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- Improved pipeline governance in GitLab
- View change request details like status, sys_id, priority, and so on in the GitLab console when a change request is created in GitLab using Docker image.
- Health scan enhancements
- Identify outdated or prolonged discover and import requests using the DevOps -Stale or Long-Running Discover and Import Requests health check.
- Verify whether webhooks have been configured correctly for any tracked repository, pipeline, or plan in GitHub, GitLab, Azure DevOps, and Jenkins using the DevOps webhook configuration analysis health check.
- Identify OAuth app configuration issues for GitHub tools in the connected state using the DevOps webhook configuration analysis health check.
- Verify if any scheduled job has been configured to run as an invalid or non-admin user.
- Navigate to the Findings list from the DevOps Change Workspace home page by selecting View all findings in the Health scan findings widget.
- Improved pipeline governance in GitLab
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Supported on the ServiceNow Yokohama Patch 5 or later releaseRequired Plugins
- ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
- ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
- ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream)
- Legacy IntegrationHub Usage Dashboard (com.glide.hub.usage.dashboard)
- To integrate with ServiceNow ITBM Agile 2.0, the Agile Development 2.0 (com.snc.sdlc.agile.2.0) plugin must be activated.
- To integrate with Jenkins, the ServiceNow DevOps plugin for Jenkins is required
- From the ServiceNow store: (https://store.servicenow.com/sn_appstore_store.do#!/store/application/9a304cc7db185810df5ff3251d9619f3)
- From Jenkins Marketplace: https://plugins.jenkins.io/servicenow-devops/
- To integrate with Azure DevOps, the ServiceNow DevOps extension on Visual Studio Marketplace (https://marketplace.visualstudio.com/items?itemName=ServiceNow.vss-services-servicenow-devops) is required.
App spokes
- Jenkins V2 Spoke – 1.2.0
Jenkins server (if integrating with Jenkins)
- 2.387.3 (minimum version)